Background
Forest Holidays engaged Consultus to support with the selection and implementation of the most appropriate Energy Procurement Strategy for their business. Consultus met with the client’s Board to present and discuss all available procurement options, taking into consideration various factors.
Following the initial meeting, a series of follow-up consultations were held to deliver an in-depth analysis of Forest Holidays’ previous strategy performance. This included simulated outcomes based on alternative approaches, enabling the Board to make a fully informed, data-led decision.
The evaluation considered best value, supplier credentials, and the importance of product and budget certainty. Once a preferred strategy was selected, Consultus executed it on Forest Holidays’ behalf. As a result, Forest Holidays now benefits from long-term budget certainty and has secured excellent market value for the next two years.
Challenge
A key challenge identified during the engagement was Forest Holidays’ limited access to half-hourly energy consumption data—critical to supporting their Energy Reduction Strategy.
To address this, Consultus organised a dedicated myEnergy workshop with key stakeholders from finance, facilities, engineering, and procurement. The session focused on navigating the myEnergy portal to access and interpret usage data effectively.
As a result, Forest Holidays now has 24/7 self-serve access to critical energy data across the year. Any arising queries are managed through our dedicated Client Management Team, with responses provided within our 24-hour SLA.
Additionally, Consultus supported the implementation of a single appointed Meter Operator and Data Collector, streamlining operations, reducing costs, and further reinforcing the Energy Reduction Strategy.
Solution
Consultus worked closely with Forest Holidays to identify and implement a Procurement Strategy tailored to their risk appetite, operational priorities, and budgetary goals. This was achieved through on-site collaboration and proactive involvement from Dedicated Client Managers, who presented a full range of strategic options.
Following strategy selection, Consultus monitored market conditions to advise on the most advantageous timing for procurement. This resulted in Forest Holidays locking in a long-term agreement through to 2027—achieving a 13% saving against the market.
To ensure ongoing success and visibility, Consultus & Forest Holidays have a fortnightly call – these sessions include energy market updates, contract renewal tracking, data and query management. These meeting also cover bill validation and other relevant utility related topics – ensuring all aspects of their energy strategy remain aligned.
Client Comment
“Our dedicated Client Manager & Client Executive are quick to respond to queries, giving us the confidence we are well looked after. Furthermore, Forest Holidays have the ability to self-serve & obtain key cost, consumption & market information from the Consultus myEnergy portal 24/7 365 days a year, which assists our business in keeping track of energy usage & assist with our energy management strategy. We are now in talks with The Consultus Sustainability team to see what further opportunities there are to reduce our carbon footprint & complement our Net Zero Strategy. I would not hesitate to recommend Consultus to other businesses wishing to save time, energy and money.”
Mark Sheppard, Head of Procurement, Forest Holidays
