Welcome to Consultus
We take complaints very seriously. If you have any issue or problem with any aspect of our service or products, please do not hesitate to contact us.
Click below to view our complaints procedure.
We will acknowledge your complaint in writing or with a call within 5 working days.
We aim to resolve and close complaints with 15 working days but more complex issues may take up to 8 weeks.
Get in touch to find out more
Consultus have been recognised as the UK’s most trusted energy consultancy and one of the UK’s leading Net Zero delivery partners and was awarded Consultancy of the Year (Large Customers) at the Energy Live News Awards 2021.
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