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Metering Industry Regulations Update

Market-Wide Half Hourly Settlement (MHHS)

This new energy industry regulation impacts 30 Million electric meters and shortens the registration and settlement window. All meters including Non-Half Hourly (NHH) will need to be capable of providing Half-Hourly (HH) data.

Migration of these NHH meters starts October 2025 ends May 2027 – We don’t have exact time frames, but all suppliers will migrate at different points throughout this window meaning your NHH meter charges may rise within this time frame.

We have been in close contact with energy suppliers in regard to any price rises for NHH meters migrating to HH over the past couple of years and suppliers are still yet to disclose any specifics on the topic unfortunately.

Increased volume of meter reads means more stress is on metering providers to read meters which are not currently providing non half hourly data, the frequency which meters need to be read is increasing due to the shortened settlement window. Meter read visits are chargeable visits regardless of the success of the visit.

How we can help with metering solutions?

Consultus’ metering team can negotiate with suppliers, to gain favourable rates, and project manage any changes, along with handling installations, without impacting on productivity.

Consultus can also offer MyEnergy, our exclusive and award-winning online portal that can house and track all cost and consumption data.

The earlier that we become involved, the easier this transition will become, for clients, and our metering team are experienced in processing HH data.

We also offer a Project Management service to help with rollouts and general management of your Meter Portfolio. If you feel this is a service you’d be interested in, please contact us today.

Positives to MHHS

  • Increased accuracy for your billing by energy suppliers
  • Ability to be able to save money by shifting usage and spotting patterns
  • Access to TOU (Time of Use) tariffs using data to try and lower your energy charges
  • It aids the Net Zero pathway and reduces the need for new generation of energy
  • Faster delivery of flows between providers and access to data meaning quicker fixes to faults and easier access to HH data

2G and 3G Switch offs

Work is required on a lot of meters to exchange existing SIMs so meters can continue to communicate, this has been brought forward by telecommunications companies and has added extra stress to the industry.

  • 3G Switch off end of 2025
  • 2G switch off 2033

Some providers have started to switch off early.

Delays with communications companies have started to extend the time of Sim novation’s for meter adoptions so initial connection is taking a longer time.

Radio Teleswitch (RTS) Meters

Just over 300,000 meters left which require exchanging failure to exchange can lead to loss of power, these are being prioritised. The initial deadline for the switch off of the RTS meter signal was the end of June. Just before this date the government put an emergency process in place that changes this to a phased process switching the signal off in the lowest effected regions, giving regions with a higher level of these RTS meters more time for exchange.

We’ve actively contacted all suppliers we work worth to obtain information about your portfolios to avoid any disruption to supply or issues that may occur with billing. If you have any questions on this please don’t hesitate to contact us.

Metering Data

If you believe your meter/AMR to be faulty please provide a meter read and or photo to your provider to enable them to investigate.

Initially there are going to be a lot of estimated supplies following the sites migration due to the new shortened settlement window. Currently meter faults which lead to estimation in the HH market are aimed to be resolved within 15 working days but under the new arrangements this will be reduced to 5 working days. If this is not possible then the supplier/meter operator are liable to be fined. With there already being a shortage of trained engineers then it is highly likely that the fault resolution timetable will not be initially met.

As far as we know data will be made available to you by your supplier via their own portal’s but we have yet to see how this will happen as the data sets are going to be huge. The market currently has circa 300,000 supplies which over the period of implantation will increase to 33M supplies. Data will be estimated for those supplies that cannot be remotely read using pre-defined templates but data will be revised if the meter comes back online.