We provide a full range of Bureau Services tailored to your specific requirements. In particular, we are bill validation and query management specialists: checking bills and confirming accuracy is a time-consuming activity that most organisations don’t have the skills and resources to perform in-house.
Does your business or organisation struggle to keep up with utility invoices and cost recovery for billing errors and unnecessary charges?
This puts pressure on non-domestic energy customers to control their spending and stay within budget, along with achieving sustainability commitments.
Mistakes are often found in energy bills, which can go unnoticed without stringent procedures in place to verify each invoice.
Many companies lack the resources to detect miscalculations, raise issues with suppliers and get back any credits or refunds due.
Consultus’ dedicated Bureau Services team can step in and manage all accounts, which is particularly useful for large energy users and multi-site businesses.
We are renowned as bill validation and query management specialists, which is invaluable for clients who want to save time, money and hassle.
Consultus can also undertake a retrospective audit, which goes through utility bills for up to six years previously, which pinpoints price reductions, credits and refunds.
What are the benefits of Bureau Services?
- Expert management of utility contracts coming from a trusted consultant.
- The cost savings made through identifying and correcting billing errors.
- Flexibility to take on additional sites as the customer’s portfolio develops.
- Data analysis through analytics tools that can craft strategic decisions.
- Insights into whole-of-life energy demand and its financial implications.
Why choose Consultus for Bureau Services?
Consultus’ Bureau Services team has saved millions for clients through validation from our in-house system, which makes 42 checks of every bill. This has led to: –
- More than £11.2million of cost savings made in just a 12-month period.
- A largest single saving recorded of over £1.1million in that time frame.
- Over 21,000 queries raised and resolved with suppliers in the process.
An accurate and up-to-date database should be the foundation of energy management for any business or organisation.
This can be a time-consuming process, particularly for larger customers, and attention to detail is key. Consultus, through Bureau Services, take the burden away.
We gather invoices and centralise data, through a dedicated online portal, where cost and consumption data is always at hand.
Consultus’ Bill Validation service adds another layer of protection to your energy spend and ensures cost certainty.
Peace of mind comes from only paying invoices that have been checked and confirmed as correct, by the Bureau team, prior to settling the outstanding balance.
Consultus can also undertake a retrospective audit, which goes through utility bills for up to five years previously, which pinpoints price reductions, credits and refunds.
Bring efficiencies into the payment process and reduce turnaround time, through Consultus’ Payment Bureau service.
Consultus can be the first point of contact when an invoice is received and are able to manage payments, on a client’s behalf, as an additional admin resource.
Invoice summaries, status and instruction are on-file and payment systems are updated simultaneously, so that allocations can be made accordingly.
The systematic handling of enquiries relating to invoices, payments and other transactions is a complex juggling act.
Consultus can deal directly with your utilities provider to resolve issues with billing errors, payment disputes and overcharges, until a resolution is reached.
The Bureau team carry out targeted billing queries, on behalf of clients, so that errors can be corrected and inconsistencies can be rectified.
Tracking payments made to utility suppliers can be managed by Consultus, who offer a full utility accountancy service.
We take a systematic approach to utilities payable and accruals, so that a utility expense can be attributed to every day of an accounting period, for individual sites and departments.
Through 30 years of experience in deregulated markets, Consultus can add value through forecasting costs for energy and water, to support budget setting.
Companies with expansive portfolios face large volumes of utility bills and challenges with cost calculations, to cover multiple sites.
We can manage those requirements through an end-to-end tenant billing service, which deals with all aspects of occupancy responsibility.
Any invoice that doesn’t include a period of the client’s occupancy is raised with the supplier, so that all records coincide and are in line with expectation.
Consultus can also handle the CoT (Change of Tenancy) process, from start to finish. In 12 months, we processed over 1,100 CoT requests for multiple customers.